A Woman’s Place is a busy, growing OB/GYN office that aims to educate and facilitate optimal women’s healthcare. The ideal Patient Care Coordinator will have excellent communication skills, a strong attention to detail, and the ability to multitask in a fast-paced environment. This is an excellent opportunity for someone looking to gain experience in the medical field and make a positive impact on our patients’ experiences.


  • Answer phones and direct calls to the appropriate personnel.
  • Answer questions about medical services and insurance policies.
  • Schedule appointments and maintain patient records.
  • Manage high volume inbound patient calls daily in a busy medical practice, through delivery of exceptional customer service and support to minimize call wait times
  • Triage all incoming patient calls, schedule patient appointments, manage prescription requests, respond to general questions and inquiries, etc.
  • Identify patient needs & resolve problems by clarifying the issues to implement the best solution
  • Process incoming patient referrals and authorizations
  • Be an accountable and reliable member of the team.
  • Meet weekly/monthly performance metrics, goals, and outcomes


  • Customer service: 3 years (Required)
  • Computer skills: 3 years (Required)
  • Electronic Medical Records experience: 1 year (Required)
  • Phone skills: 1 year (Required)
  • Medical terminology: 1 year (Preferred)

Job Type: Full-time

Salary: Depending on experience, $18.00-$20.00 per hour

Expected hours: 40 per week


  • 401(k), 401(k) matching
  • Dental, Health, Vision Insurance
  • Disability, Life Insurance
  • Employee assistance program, Employee discount
  • Health savings account
  • Paid time off
  • Retirement plan
  • Uniform allowance

If you are interested in this position, please submit a Cover Letter explaining your interest and your Resume to carla.solis@floridawomancare.com.
It may take up to 5 business days for a response. Incomplete applications will not be considered.
Thank you for your interest!

A Woman’s Place, LLC is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status. We are a drug/smoke free office.