A Woman’s Place is a busy, growing OB/GYN office that aims to educate and facilitate optimal women’s healthcare. The ideal Patient Care Coordinator will have excellent communication skills, a strong attention to detail, and the ability to multitask in a fast-paced environment. This is an excellent opportunity for someone looking to gain experience in the medical field and make a positive impact on our patients’ experiences.

Responsibilities:

• Answer phones and direct calls to the appropriate personnel.
• Answer questions about medical services and insurance policies.
• Schedule appointments and maintain patient records.
• Manage high volume inbound patient calls daily in a busy medical practice, through delivery of exceptional customer service and support to minimize call wait times
• Triage all incoming patient calls, schedule patient appointments, manage prescription requests, respond to general questions and inquiries, etc.
• Identify patient needs & resolve problems by clarifying the issues to implement the best solution
• Process incoming patient referrals and authorizations
• Be an accountable and reliable member of the team.
• Meet weekly/monthly performance metrics, goals, and outcomes

Experience:

• Customer service: 3 years (Required)
• Computer skills: 3 years (Required)
• Electronic Medical Records experience: 1 year (Required)
• Phone skills: 1 year (Required)
• Medical terminology: 1 year (Preferred)

Job Type: Full-time

Salary: Depending on experience, $18.00-$20.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k), 401(k) matching
• Dental, Health, Vision Insurance
• Disability, Life Insurance
• Employee assistance program, Employee discount
• Health savings account
• Paid time off
• Retirement plan
• Uniform allowance

If you are interested in this position, please submit a Cover Letter explaining your interest and your Resume to carla.solis@floridawomancare.com.
It may take up to 5 business days for a response. Incomplete applications will not be considered.
Thank you for your interest!

A Woman’s Place, LLC is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status. We are a drug/smoke free office.

A Woman’s Place is a busy, growing OB/GYN office that aims to educate and facilitate optimal women’s healthcare. The ideal candidate will have excellent computer and customer service skills, a strong attention to detail, and the ability to multitask in a fast-paced environment. This experience is an excellent opportunity to make a positive impact on our patients’ experiences.

Responsibilities:

• Patient and guest Greeting and Registration
• Charge Entry & Collection of Payments
• Appointment Scheduling
• Procedure Authorizations
• Verification of Eligibility & Benefits
• Understanding insurance issues & account billing – Modifiers. CPT & ICD-10 Coding
• Be an accountable and reliable member of the team

Qualifications:

• Medical reception experience: 2 years (Required)
• Customer Service: 3 years (Required)
• Electronic Medical Records management: 1 year (Required)
• Athena experience (Preferred)
• Insurance verification (Preferred)

Job Type: Full-time

Salary: Depending on experience, from $20.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k), 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

If you are interested in this position, please submit a Cover Letter explaining your interest and your Resume to carla.solis@floridawomancare.com.
It may take up to 5 business days for a response. Incomplete applications will not be considered.
Thank you for your interest!

A Woman’s Place, LLC is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status. We are a drug/smoke free office.